Le Chameau Warranty Policy - Boots
LE CHAMEAU rubber footwear is guaranteed to be free of defects in material and workmanship for one year from the date of purchase.
LE CHAMEAU will, at its option, either repair or replace based on wear/tear that is evident, any defective footwear covered by this warranty. Footwear should be returned postage prepaid, to the place of purchase with a sales slip. All returns must be accompanied by a dated proof of purchase within the warranty period. Any repair work performed by other than the manufacturer may void the warranty. LE CHAMEAU Returned Goods Department shall have the final decision as to the cause of damage and replacement judgment.
What is covered: Defects in materials and workmanship, including leaking in waterproof models.
What is not covered:
- Wear and tear.
- Excessive wear or abused footwear, including holes, snags and worn stitching.
- Damage due to lack of maintenance (cleaning and conditioning). This warranty may also be void if the user applies any material not recommended for footwear such as polishes, oils or other chemicals that result in damage to the materials of the footwear.
- Fit related problems, once the footwear has been worn outdoors.
- Footwear returned beyond the warranty period.
Returns Information:
Please view our returns page for complete info regarding returning your unworn boots to ShopLeChameau.com.
